Who we are
Jenks Pro Plumbing operates a 24/7 plumbing dispatch line for Jenks, Glenpool, Bixby, Sapulpa and Kiefer, Oklahoma. Our business address is 300 Riverwalk Terrace, Jenks, OK 74037.
This website provides information about plumbing services. It is not an online store and does not take payments.
No forms on this website
This site has no contact forms, quote forms, booking tools or account logins. We do not ask you to type your name, email address or phone number into the site, so we do not collect that information through it.
The way to reach us is by phone. That keeps the information we receive limited to what you say on the call.
Phone calls
When you call, we may collect the phone number you are calling from, the time of the call, and what you tell us about your plumbing problem and address. We use this to dispatch a plumber, give you a price and follow up on the job.
Calls to our line may be recorded for quality and training purposes. If you do not want a call recorded, tell the person who answers, or end the call.
The phone number shown on this site is a business number, and calls may be routed through a call-tracking service. Such services can log call details such as the caller number, call time and duration, so we can connect calls to the service you needed.
Website data
Like most websites, this one may receive basic technical information when you visit, such as your browser type, device type and the pages you view. Hosting providers commonly keep logs of this kind for security and performance.
We do not use this site to build individual profiles of visitors. If we add analytics tools, they will be used to understand which pages are useful, not to identify you.
How we use and share information
We use call information to run the service: to dispatch a licensed plumber, to give you a price, and to review how calls are handled. We share the details needed for your job with the plumber assigned to it.
We do not sell your personal information. We may disclose information if the law requires it or if it is needed to protect people from harm.
Keeping information
We keep call details and recordings only as long as we reasonably need them for service, training, record keeping and legal reasons. Ask us on a call if you want to know whether a particular record exists.
No system is perfectly secure, and we cannot promise absolute security. We take reasonable steps to limit who can access call information.
Your choices and children
You can ask us to correct or delete information you gave us on a call by phoning the dispatch line. We will tell you what we can and cannot do, based on legal and business record needs.
This site and our line are meant for adults who own or manage property. We do not knowingly collect information from children.
Changes to this policy
We may update this policy as the website or the way we take calls changes. The latest version will always be on this page. Questions about it can be asked by calling the number at the top of any page.